Cookie Policy
How we use cookies and similar tracking technologies at zentratonnova.com
We believe in being straightforward about how we collect and use data related to your visit. This page explains what cookies are, which ones we use, and how you can manage your preferences.
When you browse zentratonnova.com, we collect certain information to help us understand how people interact with our flower delivery service. Some of this happens through cookies and similar tracking technologies. We want you to know exactly what's happening and give you control over it.
What Are Cookies Anyway?
Cookies are small text files that websites place on your device when you visit. They're basically a way for sites to remember things about you between visits.
Think of them like a notepad where the website jots down information like "this person added roses to their cart" or "they prefer the English language version." When you come back, the site reads these notes to provide a better experience.
Some cookies disappear when you close your browser (session cookies), while others stick around for a set period (persistent cookies). Some are set by us directly, and others come from third-party services we use.
Essential Cookies We Need to Use
These cookies are necessary for zentratonnova.com to function properly. Without them, basic features like processing your flower order or remembering items in your cart simply wouldn't work. You can't opt out of these because the site needs them to operate.
Why can't you disable these? Because they enable core functionality like secure login, order processing, and maintaining your session as you move through our site. Without them, you'd have to re-enter information on every page.
Shopping Cart Management
Remembers which flowers and arrangements you've added to your cart as you browse. Keeps track of quantities, delivery dates, and special instructions you've entered.
Security & Authentication
Verifies your identity when you log in and maintains your secure session. Protects against fraudulent activity and keeps your account information safe during your visit.
Preference Storage
Saves your language choice, currency preference, and other settings so you don't have to set them every time you visit our site.
Cookie Consent Tracking
Records whether you've accepted or rejected non-essential cookies so we don't ask you repeatedly on every page visit.
Analytics & Performance Tracking
We use analytics cookies to understand how visitors use our site. This helps us identify which flower arrangements are popular, which pages people spend time on, and where they might be getting confused or frustrated.
For example, if we notice that lots of people abandon their cart on the delivery scheduling page, that tells us something might be unclear or difficult about that step. We can then improve it.
- Track which pages get the most visits and how long people stay
- See how users navigate through the ordering process
- Identify technical issues like slow-loading pages or broken links
- Understand which marketing campaigns bring visitors to our site
- Monitor search terms people use to find specific flower types
We primarily use Google Analytics for this purpose. The data is aggregated and anonymized, meaning we see patterns and trends rather than tracking individual people's behavior.
Marketing & Advertising Cookies
These cookies help us show you relevant ads and measure how effective our marketing efforts are. If you've visited our site and then see ads for Zentraton Nova flower delivery on other websites, that's remarketing cookies at work.
We also use them to avoid showing you the same ad repeatedly or to understand which advertising channels bring us the most customers. This information helps us allocate our marketing budget more effectively.
Third-party advertising: Some advertising partners may place their own cookies to show you ads based on your browsing across multiple sites. We don't control these cookies, but you can opt out through your browser settings or the button above.
How Long We Keep Cookie Data
Different cookies have different lifespans based on their purpose. Here's a breakdown of how long various types stick around:
| Cookie Type | Duration | Purpose |
|---|---|---|
| Session Cookies | Until browser closes | Maintain your active shopping session |
| Authentication | 30 days | Keep you logged in across visits |
| Preferences | 1 year | Remember language and display settings |
| Analytics | 2 years | Track long-term usage patterns |
| Marketing | 90 days | Measure campaign effectiveness |
Managing Your Cookie Preferences
You have several options for controlling cookies on zentratonnova.com. The easiest way is to use the "Decline All Non-Essential Cookies" button at the top of this page. That keeps only the essential cookies active while blocking analytics and marketing tracking.
You can also manage cookies through your browser settings. Every modern browser lets you block cookies entirely, delete existing cookies, or set it to ask permission before accepting new ones. Keep in mind that blocking all cookies will affect how our site functions.
- Chrome: Settings > Privacy and security > Cookies and other site data
- Firefox: Settings > Privacy & Security > Cookies and Site Data
- Safari: Preferences > Privacy > Cookies and website data
- Edge: Settings > Cookies and site permissions > Cookies and site data
For more detailed information about managing cookies across different devices and browsers, you can visit aboutcookies.org or allaboutcookies.org, which provide comprehensive guides.
Changes to This Policy
We update this cookie policy occasionally to reflect changes in how we use tracking technologies or in response to legal requirements. When we make significant changes, we'll update the date at the top of this page.
If you're a regular customer, we recommend checking back here once or twice a year to stay informed about our data practices. We're committed to transparency, and we'll always explain our tracking methods in plain language.
Questions About Our Cookie Usage?
If you have concerns or questions about how we use cookies, we're here to help. Reach out through any of these channels: